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At Comfydreams , your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

 

Returns

  • You have 30 days from the date of delivery to request a return.

  • The product must be unused, in its original packaging, and in the same condition you received it.

  • To initiate a return, please contact us at florora.service@gmail.com

Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  • Shipping costs are non-refundable.

Exchanges

  • We currently do not offer direct exchanges. Please return the item for a refund and place a new order.

Shipping Returns

  • You will be responsible for paying your own shipping costs for returning your item. 

If you have any questions about our return and refund policy, feel free to reach out!