Refund policy
At Comfydreams , your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
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You have 30 days from the date of delivery to request a return.
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The product must be unused, in its original packaging, and in the same condition you received it.
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To initiate a return, please contact us at florora.service@gmail.com
Refunds
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Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
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Shipping costs are non-refundable.
Exchanges
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We currently do not offer direct exchanges. Please return the item for a refund and place a new order.
Shipping Returns
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You will be responsible for paying your own shipping costs for returning your item.
If you have any questions about our return and refund policy, feel free to reach out!